Quality Assurance

Certification and Accreditation 

As a leading global agribusiness, GrainCorp has food safety and quality assurance practices in place across its entire supply and production chains.  

From raw material through to the finished product, we apply the highest standards in quality and food safety. We are independently audited to guarantee that our processes comply with international standards and have a vendor assurance program to ensure all raw materials and ingredients are of the highest quality.  

We use a mix of internal and external testing and independent audits to ensure our food and safety program is robust, reliable and meets our high standards.  

We are proud to be the first company in Australia and New Zealand to have invested in Agilent 7010B, specialist equipment that will allow us to specify the maximum level of process contaminants particularly for infant nutrition products. Until now, Australian manufacturers were required to send samples to an accredited business in Germany which was both time consuming and costly.  

GrainCorp Foods manufacturing sites:  

  • are¬†Certified as meeting the requirements of HACCP as defined by CAC/RCP 1-1969 (Rev.4-2003)¬†
  • are¬†Certified SQF code edition 8.1 (GFSI approved Food safety and quality Standard)¬†
  • have¬†Australian membership of SAI Global; All our sites have ISO 14001 environmental accreditation.¬†


Health & Safety


GrainCorp’s Food Safety policies commit to meeting the highest standards and our range of Quality Certificates cover:  

  • SQF Food Safety Code for Manufacturing¬†
  • Risk Management¬†Program¬†
  • Halal¬†¬†
  • RSPO (Roundtable on Sustainable Palm Oil)¬†¬†
  • HACCP and GMP¬†
  • Kosher (in Australia)¬†
  • AS/NZS 4801 certified¬†¬†
  • SEDEX accredited¬†¬†
  • Our raw material suppliers are also audited by an Exemplar Global Food Safety Certified auditor.¬†¬†

Palm Oil Position Statement

GrainCorp Foods is a food ingredients supplier to the southern hemisphere and operates three refineries and processing plants across Australia and New Zealand. Our customers include food manufacturers, wholesalers, bakers, quick service restaurants and other foodservice and retail customers throughout Australia, New Zealand and around the world.

We are committed to using our role in the Australian food processing industry to promote more sustainable agricultural practices and food production. We expect all of our palm oil suppliers to comply with laws and regulations and to endeavour to meet international best practice. Specifically, we expect our suppliers to: protect the environment, respect human rights, prohibit modern slavery practices, prohibit child labour, ensure reasonable working hours and wages, provide a safe working environment, act lawfully and with integrity, adequately manage grievances and adhere to the principles described in our Supplier Code of Conduct.

GrainCorp Foods sources palm oil for use in some food products we manufacture under our own brands and in some food products we manufacture on behalf of customers. We are committed to sourcing palm oil in a socially and environmentally responsible and sustainable manner. The Roundtable on Sustainable Palm Oil (RSPO) is a not-for-profit organisation that unites stakeholders within the palm oil industry to develop and implement global standards and accredited certification. GrainCorp has been a member of the RSPO since 2013 and we have adopted the RSPO as our standard for palm oil. All three of our food processing sites located at West Footscray and Numurkah in Australia and East Tamaki in New Zealand are RSPO certified.

Currently, all palm oil used in GrainCorp Foods’ branded products is Segregated1. We currently source both Segregated and Mass Balance2 palm oil for use in our customer’s products, according to their specification.

Our Commitments  

  • To source palm oil and palm oil products from a transparent and sustainable supply chain that:

    a) protects high conservation areas, high carbon stock forests and peatlands

    b) respects and upholds the rights of workers, indigenous peoples and local communities

    c) upholds high standards of transparency and achieving RSPO accredited certification

  • ¬†We will proactively work with our customers to facilitate a move to Segregated palm oilby 2030

  • ¬†We will publicly report our progress against our commitments annually


Working with our Suppliers

GrainCorp expects all of its suppliers of palm oil and palm oil products to provide validation through accredited certification to ensure product integrity as defined in RSPO Supply Chain Certification standard (SCCS:2017).

GrainCorp will:

  • Engage with suppliers to ensure the sourcing of RSPO certified products to support this position statement

  • Monitor raw material suppliers to identify any areas of concern and accelerate resolution of issues

  • Support transparency in relation to claims regarding palm oil products used in products within our scope

  • Work with stakeholders towards development and progression of policy and action to support our commitments.

This position statement applies to all palm oil and palm oil products sourced by GrainCorp and used at our food processing facilities at West Footscray and Numurkah in Australia and East Tamaki in New Zealand.

1 Segregated means sustainable palm oil from different certified sources is kept separate from ordinary palm oil throughout supply chain
2 Mass Balance means sustainable palm oil from certified sources is mixed with ordinary palm oil throughout supply chain

Get in touch with our team  for orders, queries or to share some feedback. We’d love to hear from you.